This Privacy Policy explains how your personal information is collected, used, and protected when you visit or make a purchase from www.richardwilshire.com (“the Site”).

1. Who we are

This website is operated by Richard Wilshire. For the purposes of data protection law, he is the “data controller” of your personal information.

If you have any questions about this policy, you can contact us at: hello@richardwilshire.com

2. What information we collect

We collect and process the following types of personal data:

(a) Information you provide directly

• Name

• Email address

• Billing and shipping address

• Payment details (processed securely via third-party providers)

• Any messages you send via contact forms or email

(b) Information collected automatically

• IP address

• Browser type and device information

• Pages visited and time spent on the Site

• Cookies and similar tracking technologies

3. How we use your information

We use your personal information to:

• Process and fulfil orders

• Communicate with you about purchases or enquiries

• Provide customer support

• Send occasional updates (if you have opted in)

• Improve and optimise the performance of the Site

• Prevent fraud and ensure security

We only use your data where we have a lawful basis to do so, including:

• Performance of a contract (e.g. fulfilling orders)

• Legitimate interests (e.g. improving the Site)

• Consent (e.g. email marketing, where applicable)

4. Payments

Payments are processed securely through third-party providers (such as Stripe, PayPal, or Squarespace Payments). We do not store your full payment details.

5. Sharing your information

We only share your personal data when necessary, including with:

• Payment processors

• Shipping and delivery providers

• Website hosting and analytics services (e.g. Squarespace)

These providers only process your data as required to perform their services. We do not sell or rent your personal information to third parties.

6. Cookies

This Site uses cookies to improve your browsing experience and understand how visitors use the Site. You can control or disable cookies through your browser settings.

For more information, please refer to our Cookie Policy

7. Data retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal and tax obligations

• Resolve disputes

8. Your rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent (where applicable)

To exercise any of these rights, please contact us at the email below.

9. Data security

We take appropriate measures to protect your personal data, including secure hosting, encryption where applicable, and limiting access to your information.

10. Third-party links

This Site may contain links to other websites. We are not responsible for the privacy practices of those sites.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Updates will be posted on this page.

12. Contact

For any questions about this Privacy Policy or your personal data, please contact: hello@richardwilshire.com